Top tips for giving and receiving constructive feedback like a pro
In the fast-paced world of freelance tech work, feedback isn’t just helpful — it’s essential. Whether you're building an app, designing a website, or solving a complex coding problem, constructive feedback can be the key to growth and success. Yet, both giving and receiving feedback can be challenging to navigate.
As a freelance tech professional, your development often depends on self-motivation and external input. Mastering the ability to give and receive feedback is essential for improving your skills and fostering productive collaborations. In this blog post, we’ll explore how you can hone this skill to enhance your work and personal growth.
How to give constructive feedback
Giving feedback to your clients fosters better communication and collaboration, leading to smoother projects and satisfied clients. Next, let’s look into how to give constructive feedback in a professional manner.
1. Be specific
Vague feedback like “This doesn’t look right” isn’t helpful. Instead, point out exactly what needs improvement. Example: “The navigation menu isn’t intuitive. Consider grouping related items together and using simpler labels.”
2. Balance positives and areas for improvement
Constructive feedback isn’t just about pointing out flaws. Recognise what’s working well to motivate and encourage. Example: “The color palette works beautifully and creates a modern feel. To enhance it further, you might adjust the contrast to improve readability.”
3. Focus on solutions
Don’t just highlight problems — offer suggestions for resolving them. This makes your feedback actionable. Example: “The page loading time is high. You could optimise images or use lazy loading to speed it up.”
4. Be timely
Deliver feedback as soon as possible. Delayed feedback can make it harder to act on and may require revisiting earlier work.
How to receive constructive feedback
Receiving constructive feedback helps you improve your skills, build strong client relationships, and enhance project outcomes. And remember, the goal of feedback is to improve the work, not to criticise you as a person. These tips will help you handle constructive feedback like a pro.
1. Embrace a growth mindset
View feedback as an opportunity to learn, not as criticism. Stay open to new ideas and approaches. Example: Instead of thinking, “I’m not good at this,” say, “This is a chance to improve.”
2. Listen actively
When receiving feedback, listen without interrupting. Ensure you fully understand what the other person is saying before responding. Try summarising the points of the commenter to confirm your understanding. Example: “So, you’re saying the design could use more whitespace to improve readability?”
3. Ask for clarification
If feedback is unclear, don’t hesitate to ask questions. This ensures you know exactly what needs to be addressed. Example: “Can you elaborate on what you mean by the user flow feeling ‘disjointed’?”
4. Implement changes thoughtfully
Take time to reflect on the feedback and prioritise actionable steps. If you disagree with certain points, discuss them constructively. Example: “I understand your concern about the animation speed, but I’d like to explain how it aligns with the overall design goals.”
Embrace feedback
Feedback is a two-way street that requires openness, clarity, and mutual respect. As a freelance tech professional, mastering the art of giving and receiving constructive feedback can elevate your skills, strengthen your client relationships, and ensure successful project outcomes. Remember, every piece of feedback is an opportunity to grow — embrace it!
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Linnea Saarni
Head of Marketing
linnea.saarni@thriv.dev